Will someone, maybe administrator answer me?
ivanabg Member Posts: 2
I have travelled to Tassos in June, 19th this year by Ferryboat from Keramoti to Limenas and back from Limenas to Keramoti in June 29th. Both times we payed ticket for 8 years old child 4 eur eventhough on price list on ferrybout cite price for children 5-10 years is 1,5-2 eur. Why that women in the port fared us more money than the real ticket price was? Why are your staff stealing from foreign tourists?
List of ferry prices had been added on here for your information and perhaps you should take it up with the ferry companies website.
My name is Anthony and I'm responsible for updating the ferry information on Go-Thassos.
I was very sorry to read your story because it sounds like you paid more for your child than you should have. The ferry company should have charged 2 euros for your 8-year-old child. In this case, I believe you should have presented to the ticket agent some identification to prove your child's age in order to get the discounted rate.
We do not own the ferry companies so unfortunately, we can't speak on their behalf. We also do not sell tickets, the ferry companies sell their tickets directly to passengers who arrive at the ferry ports. I suggest contacting the ferry company you used directly. For your convenience, here are their websites where you will find contact details:
We strive to keep the ferry schedules and prices up-to-date on our website, so that people are well informed about the ferry times and prices. Beyond that, it's the ferry company's responsibility to charge the correct price in every case.
I hope this information is helpful. Please let me know if you have any questions or perhaps any suggestions for how we could help to prevent this from happening again to other people traveling to Thassos.
I'm really sorry to hear that this happened to you as well. Did you travel with the same ferry company both times? Do you remember which company?
I can see the ANETH person's point, but I still don't understand why they charged you the ticket price for a car that's +4.25m while yours is only 4.13m. It doesn't make sense because their prices clearly state 18 euros for "up to 4.25m." and 22 euros for "above 4.25m.".
Thank you for sharing your story with us. I will share it with the ferry company's staff and see if there's a better way to explain the ticket prices for cars (to help avoid this kind of confusion in the future).
If you google Ford focus hatchback it is saying it is 4.360m in length from 2011-2018, so I would find it difficult to price it as under unless you could give the actual model to them